At The Status Bureau, we are dedicated to delivering exceptional digital marketing services tailored to our clients’ unique needs. This Fulfillment Policy outlines our procedures and terms to ensure transparency and a clear understanding of our service delivery process.
1. Service Initiation
• Consultation and Agreement: We begin with a comprehensive consultation to understand your business objectives and digital marketing requirements. Following this, a detailed proposal outlining the scope of work, deliverables, timelines, and costs will be provided. Services will commence upon mutual agreement and receipt of the signed contract.
2. Service Delivery
• Project Timelines: Timelines for each project will be clearly communicated in the proposal. While we strive to adhere to these schedules, factors such as client responsiveness and unforeseen circumstances may affect delivery times.
• Client Collaboration: Active collaboration is essential for the success of our SEO strategies. Clients are expected to provide timely feedback, necessary access to digital assets, and any other pertinent information.
3. Payment Terms
• Billing Schedule: Invoices will be issued as per the terms outlined in the agreement. Payments are due within the specified period mentioned in the invoice.
• Late Payments: Delayed payments may result in a temporary suspension of services until the account is settled.
4. Refund and Cancellation Policy
• Cancellation by Client: Clients may request to cancel services by providing written notice.
• Refunds: Due to the nature of our services, refunds are not typically provided for work already completed. However, we are committed to client satisfaction and will address concerns on a case-by-case basis.
5. Confidentiality
We prioritize the confidentiality of our clients’ information. All data and proprietary information shared with us will be handled with the utmost care and will not be disclosed to third parties without explicit consent.
6. Limitation of Liability
While we employ best practices and industry standards in our SEO strategies, we cannot guarantee specific outcomes due to the dynamic nature of search engine algorithms. The Status Bureau shall not be held liable for any indirect or consequential losses arising from our services.
7. Amendments
This Fulfillment Policy may be updated periodically to reflect changes in our operations or services. Clients will be notified of any significant amendments.
8. Contact Information
For any questions or further clarifications regarding this policy, please contact us at:
Email: info@statusbureau.com•
Phone: (604) 558-1448
Address: #217, 119 West Pender Street, Vancouver, BC
By engaging with The Status Bureau, clients acknowledge and agree to the terms outlined in this Fulfillment Policy.
